Privacy Policy
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This Privacy Policy regulates the method in which Aluma Care LLC collects, uses, maintains, and discloses information collected from users (each, a “User”) of the alumacare.com website (“Site”). This privacy policy applies to the Site and all products and services that are offered by Aluma Care LLC.

Personal identification information
We may gather personal identification information from Users in many ways, including, but not limited to, when Users visit our site, place an order, fill out a form, respond to a survey, as well as in association with other activities, services, features, or resources we make available on our Site. Users may be asked for, as is applicable, name, email address, mailing address, phone number, insurance, and credit card information. However, Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit the information to us. Users can always refuse to supply personal identification information, but this may prevent them from engaging in certain Site-related activities.

‍Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

‍Web browser cookies
“Cookies” may be used by our Site in order to enhance the User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

‍Sharing and Disclosure of Your Information
We do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.

‍How we use collected information
Aluma Care LLC obtains and uses Users’ personal information for the following purposes:

‍To improve our Site
We strive to continually improve our website offerings based on the information and feedback we receive from you.

‍To send periodic emails
The email address Users provide for order processing will be used only to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If the User would like to unsubscribe from receiving future emails at any time, we include detailed unsubscribe instructions at the bottom of each email, or the User may contact us via our Site.

‍How we protect your information
We embrace appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and secured.

‍Changes to this privacy policy
At any time, Aluma Care LLC has the option to update this privacy policy. When we do, Aluma Care LLC will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

‍Your acceptance of these terms
By using this Site, you indicate your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

‍Aluma Care LLC collects and uses personal information for the following purposes:
To send SMS messages: By providing a phone number, the user consents to receive SMS messages from Aluma Care LLC. These messages may include appointment reminders, therapy session updates, administrative notices, or other relevant information. Message and data rates may apply.

‍Opt-out Options: Users can opt-out of receiving SMS messages at any time by replying STOP to any message. For assistance or more information, users can reply HELP.

‍Privacy and Terms: A link to Aluma Care LLC’s Privacy Policy and Terms & Conditions is provided to ensure users are informed about how their information is used and protected. These documents explain Aluma Care LLC’s commitment to protecting personal information and providing clear communication about its use.